Privacy Policy

Pillar Kinetic - White Wong PT, LLC (“Pillar Kinetic”) runs the website at pillarkinetic.com. This policy explains what the website collects, who it goes to, and how to turn the advertising and analytics off. It covers this website only. It does not cover your treatment records, which are protected health information under HIPAA and are governed by our Notice of Privacy Practices.

Information You Give Us: When you book a call, the first step asks for your email address, and the scheduling calendar then asks for your name, email address, phone number and whatever you choose to tell us about what is going on. The contact form, our email address and our phone number collect whatever you send us. We use this to reply, to arrange the call, and to keep a record of it. Your email address is carried from the first step into the calendar so you do not have to type it twice.

Information Collected Automatically: Like most websites, this one records technical details of each visit: your IP address, your browser and device, the pages you open, and the page or advertisement you arrived from. Our hosting provider records this in order to serve and protect the site. The tags described next record it to measure how the site and our advertising are doing.

Advertising and Analytics Cookies: This site runs three tags, which set cookies and send information about your visit to the companies that provide them:

• Meta Pixel (ID 646533293278976), which tells Meta, the company behind Facebook and Instagram, that a visit, an enquiry or a booking happened, so we can tell whether the advertising we buy there is working.
• Google Ads (ID AW-710734877), which measures the same for the advertising we buy through Google.
• Google Analytics 4 (ID G-REP9V8ETN2), which tells us how many people use the site and which pages they read.

These load as soon as a page opens, unless you turn them off. The banner shown on your first visit has a Decline button, and Decline stops all three, on that visit and on every later visit from the same browser. Your choice is kept in your own browser, so it applies to that browser on that device, and clearing your browsing data clears it and brings the banner back.

Who We Share Information With: The scheduling calendar and the contact form are provided by HighLevel, also called GoHighLevel or LeadConnector, and what you type into them is sent to and held by that service on our behalf. The tags above send information about your visit to Meta and to Google. The site is hosted by Vercel, which keeps server logs. We do not sell your information for money. The events this site reports to Meta and Google deliberately carry no name, email address or phone number: they record that something happened, not who did it. Sharing information with advertising companies can still count as a “sale” or as “sharing” under some state privacy laws, and the Decline button is what stops it.

Health Information: Please do not send clinical detail through this website. The calendar and the contact form are for arranging a call or a visit, and a short description of what is going on is enough. Once you are a patient, your records are handled under HIPAA and under our Notice of Privacy Practices, which is a separate document and which we provide at your first visit.

Your Choices: You can decline the advertising and analytics cookies at any time using the Decline button on the cookie banner, or by clearing this site’s stored data so the banner appears again. Most browsers also let you block or delete cookies. You can control what Meta does with advertising data at facebook.com/adpreferences and what Google does at adssettings.google.com. To ask us to delete what you have sent us, email info@pillarkinetic.com.

Nevada and Other State Privacy Rights: Nevada residents may tell us not to sell their covered information. Residents of states with similar laws, including California, may have the right to know what we hold about them, to ask for it to be deleted, and to opt out of its sale or sharing. To exercise any of these, email info@pillarkinetic.com or call (702) 389-1950. We will not treat you differently for asking.

Children Age 13 and Under: This website is not directed at children, and we do not knowingly collect information from a child aged 13 or under. If you believe a child has sent us information, email us and we will delete it. Pillar Kinetic nonetheless encourages parents to take an active role in their children’s use of the internet:

• Know sites your kids are visiting and which sites are appropriate.
• Look for Website privacy policies. Know how your child’s information is treated.
• Teach kids never to give personal information out online without your permission.
• Check out the FTC’s site for more tips on protecting children’s privacy online.

Security: We take reasonable steps to protect what this site collects, and the site is served over an encrypted connection. No transmission over the internet can be guaranteed to be completely secure, so we cannot promise absolute security, and anything you send us travels at your own risk.

Malware/Spyware/Viruses: Neither Pillar Kinetic nor pillarkinetic.com knowingly permits the use of malware, spyware, viruses or other similar software on this site.

Links to External Sites: Pillar Kinetic is not responsible for the content or the privacy practices of other websites this site links to. This policy applies to pillarkinetic.com and to nothing else.

Changes to This Policy: We update this policy when what the site does changes. The date below is when it last changed. Using the site after a change means you accept the version then current.

Contact Information for Complaints or Concerns: If you have a question or a complaint about this policy, or about how Pillar Kinetic handles your information, contact us by email at info@pillarkinetic.com, by phone at (702) 389-1950, or by post at 7381 Prairie Falcon Rd, Ste 110, Las Vegas, NV 89128.